Picture this:
Your work week starts normally—everything seems to be business as usual. But slowly, you notice something amiss. One of your employees seems to be distracted. Forgetful. Scatter-brained. They’re dropping the ball, which isn’t normal for them. They’re usually focused and diligent.
You feel like you can let one “off” day slide. However, it continues to happen throughout the week. You know you need to address it—your team’s performance depends on it.
I’ve found myself in a similar situation before. And listen, I’m not a perfect leader. I don’t always handle things as I should, especially in hindsight. (That’s partly why I’m writing this—so you can learn from my mistakes!)
And I admittedly came at the situation with more annoyance than I should have in this case. But it quickly became clear that something much bigger than me—bigger than any job—was going on when this person looked at me with tears welling up in their eyes.
“My mom has cancer.”